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Our Refund Policy

If you are dissatisfied with your initial listing for ANY REASON during the first nine months of service, we will happily cancel your listing and send you a refund based on the following chart.

Length of time since
listing first placed online
Refund Percent
0 to 3 months 50% refund
3+ to 6 months 35% refund
6+ to 9 months 15% refund
9+ months 0% refund (see guarantee)

Refunds are only available for your first listing during the first nine months of service. Sorry, but no refunds are available on your second or subsequent listings. Please take this into account prior to adding additional listings or renewing your listing.

Refunds do not apply to timeshare units OR in cases where the property is offered for rent less than 6 months of the year.

To request a refund, please send your request to Customer Service and include your listing number, and your reason for dissatisfaction.

If you renew your listing, you do so with the understanding that it will remain online for life without refund. For information upon selling your property or taking it off the market, please see the disclaimer page.

Since many renters plan far in advance, it is best to allow listings to run continuously on a year round basis - we do not offer to advertise properties on a 3, 6 or 9 month basis, our listing prices are set based upon the assumption that the listing will run for forever.

Do you have a billing question?

For billing questions please call Allied Wallet at (888) 255-1137 or click here.

The Ownership Solutions, Inc. is not affiliated with any of the resorts, timeshares, or condominiums on this site. The brand names on this site are trademarks of their respective companies. All warranties and services are provided by The Ownership Solutions.